Your Questions Answered


How big are the pens for dogs?
Average size is six meters long and three meters wide wide. Some pens are larger still.
Will my dog be boarding on its own?
Most dogs love to have a companion while staying with us; they share a pen and also share an outdoor playground with one other dog. We can provide single accommodation if you think your dog would prefer to board on its own, see pricings page for relevant costs.
How much contact will my pet have with people?
Our facilities are staffed all day, therefore they have regular contact with staff throughout the day.
How often will my dog be excercised?
Minimum time spent outside is four hours, subject to weather conditions.
What food does Cottage Kennels & Cattery provide?
We provide a variety of both wet and dry foods for dogs and cats. If your pet is on a prescription or special diet, you are welcome to bring it along.
If my pet becomes unwell during its stay what happens?
We will endeavour to contact you, your emergency contact or your vet and act accordingly in your pets best interest.
Which type of vaccination should my dog have?
All dogs boarding must have a C5 vaccination that is current throughout the duration of their stay.
How big are the cat pens?
We have many types and sizes of cat pens ranging from six meters by three meters, scaling down to three meters by two meters.
Will my cat be on its own?
Yes, we never mix cats, however if you have two cats from the one family, they certainly can share a pen/room.
Which type of vaccination should my cat have?
All cats boarding must have an F3 vaccination that is current throughout the duration of their stay.
Do I need to bring my dogs bedding and toys?
We provide hammock beds and soft bedding which is laundered on a daily basis. For this reason, we prefer bedding not to be brought along. We also provide a variety of toys, therefore no need to bring your own as they could be misplaced or damaged.
How often will my pet be fed?
Main meal for the day is served in the morning, many pets are on two meals per day, we are more than happy to accommodate any request, even three meals for young, old or fussy dogs can be accommodated.
What time should I check my pet in?
The earlier in the day the better, this allows staff more time to spend with your pet to ensure they have settled. All pets must arrive at least 30 minutes prior to closing time.
Can I go to the enclosure that my pet(s) is/are staying in and settle them in?
To minimise disruptions to other pets holidaying at Cottage Kennels & Cattery, new arrivals are not able to be accompanied to their enclosures by owners. This is why we encourage inspection of our facilities prior to boarding.

VACCINATIONS

C5 VACCINATION REQUIRED FOR DOGS
To provide the best protection for your dog, we ask you to provide proof of their current C5 vaccination. This vaccination provides your dog with the best protection for the following: Distemper, Hepatitis, Parvovirus, Parainfluenza and Bordetella.
Some veterinarians in Melbourne are now using the triennial C3 vaccine. If this is given, the annual parainfluenza and bordatella vaccines are still required. A C5 vaccination gives your dog maximum protection against Canine Cough and reduces likelihood of contraction, however does NOT prevent it entirely.

F3 VACCINATION REQUIRED FOR CATS
To provide the best protection for your cat, we ask you to provide proof of their current F3 vaccination. This vaccination provides your cat with the best protection for the following: Feline Enteritis, Feline Rhinotracheitis and Feline Calicivirus. An F3 vaccination gives your cat maximum protection against Cat Flu and reduces likelihood of contraction, however does NOT prevent it entirely.

* Vaccinations must be completed a minimum of 14 days prior to boarding. We require proof of vaccination on arrival.

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