Check in time
Monday to Friday 8.00am – 4.30pm
Saturday 8.00am – 2.30pm
It is advisable for your pet to arrive earlier in the day to allow adequate time for them to settle in.
Check out time
If you collect your pet between 8.00am and 11.00am on the departure date, you will not be charged for that day. If you collect after these times (before 4.30pm on weekdays and 2.30pm on Saturdays), you will be charged for that day.
Inspections are welcome, where existing or prospective clients are able to come and visit our facilities, so they are able to see for themselves how we operate, what we have to offer and, most importantly, how the dogs and cats are enjoying themselves in our care.
Inspections are conducted between 11am and 3pm Monday to Friday and between 11am and 2pm on Saturdays.
Please note: we do not conduct inspections on Sundays, school holidays or long weekends.