Check in time
Monday to Friday: 8am – 3pm
Saturday: 8.30am – 2pm
It is advisable for your pet to arrive earlier in the day to allow us more time to get to know them and settle them in.
Check out time
If you collect your pet prior to 11am on the departure date, you will not be charged for that day. If you collect after these times (before 3pm on weekdays and 2pm on Saturdays), you will be charged for that day.
Inspections are welcome, where existing or prospective clients are able to come and visit our facilities, so they are able to see for themselves how we operate, what we have to offer and, most importantly, how the dogs and cats are enjoying themselves in our care.
Monday to Friday: Between 11am-3pm
Saturdays: Between 11am-2pm
Please note: we do not conduct inspections on Sundays, school holidays or long weekends.